Evaluate free. Go live from USD $399/year.

Is the free evaluation really free?

Yes — no credit card, no time limit. The only constraint is that the evaluation licence is for non-production use. Build proofs-of-concept, run tests, show it to your team. When you're ready to ship to customers, you need a commercial licence.

Does evaluation output have a watermark?

Yes. Every PDF, DOCX, PPTX, HTML, and XLSX rendered without a commercial licence key carries a small, italic "Pulp Engine · Evaluation Licence" footer. It's unobtrusive in internal PoCs and obvious the moment a document reaches an external viewer — which is exactly the signal we want. The watermark disappears when you install a valid licence key via the PULP_LICENCE_KEY environment variable. Removing or suppressing the watermark is a licence breach (see §4 of the Evaluation Licence).

What does "non-production" mean, concretely?

Any deployment that doesn't serve real external traffic: local dev, staging, CI, internal demos, architecture evaluations. If end-customers or paying users are consuming renders, that's production — time for a commercial licence.

What does the Early Adopter licence cost?

Individual Early Adopter licences start at USD $399/year for one production deployment. Team deployments typically start at USD $2,500/year. Dev, staging, and CI use are included at no extra cost. Early Adopter licences are annual-only before GA, and the founding rate is guaranteed for 12 months from first purchase.

Should I choose Individual or Team?

Choose Individual if one person owns the rollout and email support is enough. Choose Team if several engineers are involved, you want a private Slack channel on request, or you expect a tighter bug-fix and onboarding loop. If you're unsure, apply anyway and I'll place you in the right track.

Choose Enterprise if you're running Pulp Engine across multiple logically-independent production environments, multiple business units, separate regulated/regional environments, or you need custom procurement/MSA terms. Ordinary multi-tenant SaaS use — one Pulp Engine environment serving many of your downstream customers via multi-tenant mode — stays on Team; it does not by itself push you into Enterprise. Enterprise is a contracting path — the product itself is the same; the difference is deployment scope and procurement complexity, not features or support uplift (pre-GA support stays best-effort email per the support policy).

What happens at GA?

GA pricing will be published publicly and will include annual licences plus a monthly subscription option. New customers will pay GA pricing. Existing Early Adopters keep their founding rate for the remainder of their 12-month guarantee window.

What's the Enterprise tier?

A contracting path for organisations running Pulp Engine across multiple logically-independent production environments, multiple business units, or separate regulated / regional environments; or buyers who need custom procurement/MSA terms. Pricing starts at USD $15,000/year and is quoted per engagement. Typical onboarding is a 6–12 week hardening engagement (HA topology validation, tenant provisioning, region-by-region cutover) scoped in the SOW; multi-region runs as independent deployments per region, so cross-region orchestration stays with your infrastructure team. Ordinary multi-tenant SaaS use — one Pulp Engine environment serving many of your downstream customers via multi-tenant mode — stays on Team; it does not by itself push you into Enterprise. The product itself is the same across tiers — Enterprise is about deployment scope and contracting complexity, not feature gating or support uplift. Pre-GA support remains best-effort email per the support policy. Email troy@tksolutions.co.nz with your deployment shape and procurement constraints.

How "new" is new? Should I be worried?

The product is still in its first external production cohort. That means you should expect a fast-moving product, direct access to the founder, and occasional rough edges being found in real use. Early Adopters get release candidates and a direct line for blockers. If you need something proven across hundreds of teams today, wait for GA. If you want influence and close support, this is the right phase to join.

What about support?

Evaluation: self-serve via public docs, no private channel. Early Adopter: email support (best-effort 1 business day NZ hours), with a private Slack channel for Team tier on request. At GA: the same email support shape, with broader self-serve onboarding and billing. Full terms, including release cadence and the 12-month founding-rate guarantee, are in the Support & release policy.

Do you offer managed hosting?

Not yet. Pulp Engine is self-hosted today — you run it on your infrastructure. Managed hosting is on the roadmap for post-GA. Early Adopters will be told first.